EasyWin HTML Form service terms

Effective 7 October 2026. EasyWin is provided by Viva Vehicle Ventures Limited trading as Rapid Car Check, company number 16774319. Registered office: 4 Capricorn Centre, Cranes Farm Road, Basildon, Essex, SS14 3JJ. Contact support@rapidcarcheck.co.uk.

Your subscription

EasyWin HTML Form is a hosted garage website enquiry service sold for business use. The price and monthly allowance are shown during checkout. An active paid plan is required for live installations and vehicle lookups. Your subscription renews monthly unless renewal is cancelled through Plan and billing. Successful searches count against your allowance, including repeat cached searches. Failed searches do not consume a successful check.

Installation, changes and moves

The hosted website embed and WordPress plugin are separate products with separate subscriptions. Your website must meet the published installation requirements. Wix, Squarespace and other website packages must permit external JavaScript and iframe content for the embed. Website builder charges are separate.

Contact RCC before switching products. A product change is reviewed separately from a domain move and may require cancellation of an existing renewal and purchase of the other product. We do not automatically convert subscriptions or issue refunds when you switch. Contact RCC before connecting a different website or arranging a migration. Confirming an embed domain move disables the previous embed identifier. Existing enquiry history remains associated with your garage account. Assisted installation and migration are quoted separately when requested. Additional work is charged only after you agree the scope and price.

Cancellation, refunds and service problems

Cancellation stops renewal and access continues until the paid period expires. A cancellation does not itself issue a refund. Contact RCC with the payment reference and details of any duplicate payment, installation difficulty or service fault. We investigate refund requests according to the circumstances and applicable law. These terms do not remove any statutory rights. Product changes and website moves do not automatically issue refunds or charge migration fees.

Enquiries and vehicle information

Your garage decides availability, price and whether to accept a booking. Vehicle records are supplied by external data providers and may be incomplete or out of date. Review the information and confirm the customer’s requirements before agreeing work. Email delivery also depends on the recipient’s mail service. Use your garage account to check saved enquiries.

Customer information and processing instructions

Your garage determines why customer enquiry information is collected and how it is used. You instruct RCC to host the embed, retrieve vehicle information, save and display enquiries, send configured notifications and confirmations and operate account synchronisation, recovery and deletion. Processing lasts for the service relationship and the applicable retention and deletion process. Records can include customer names, contact details, registrations, vehicle records, requested work, private notes and technical delivery information. Data subjects are your customers and garage users.

RCC processes garage customer information on your documented instructions for the service, subject to any legal obligation. RCC will maintain appropriate technical and organisational security measures and restrict access to people under confidentiality obligations. RCC will assist with data rights requests, security incidents and compliance information relevant to its processing. Tell RCC promptly about a customer data request or incident requiring assistance.

You authorise the hosting, email and vehicle data suppliers needed to provide the service. RCC remains responsible for the processing it delegates and will apply appropriate data protection obligations to processors. Contact support for supplier information or to discuss a proposed change or objection. Transfers requiring legal safeguards will be handled under applicable data protection requirements.

RCC will provide information reasonably needed to demonstrate its processing obligations and cooperate with proportionate audits by arrangement. At the end of the service, you can request return or deletion of garage customer information, subject to legal retention requirements. Deleted enquiries have a 7 day recovery period. Backup copies follow the applicable backup expiry process and must not be restored into active use without applying deletion records.

RCC separately administers account identity, billing, service security and required business records. Read the EasyWin privacy information. Publish your own garage privacy notice and terms before using the customer form.

Existing RCC terms

The RCC terms and conditions also apply. These service terms explain the EasyWin subscription and authorise use of the supplied embed for your garage’s enquiry service.